Consultant Standards and Statement of Policies and Procedures – are the general notion for the basic and important Rules, which include:
All Company Consultants are obliged to follow Consultant Standards and Statement of Policies and Procedures with the Company. Company reserves the right to develop and introduce other rules, standards, upon which Consultants are informed by the Company Literature and its website.
- Code of Ethics for Siberian Wellness Consultant;
- Standards and Statement of Policies and Procedures of Siberian Wellness.
- Siberian Wellness (hereafter – the Company) – is a Company, which realizes promoting and sale of the products under the Siberian Health trade mark.
- Points – are fixed digital indicators, individually stated for the each Company product.
- Bonuses – are a Consultant purchases charging, recorded on the bonuses accounts by the Company, which can be used as discounts upon Company products purchasing.
- Client – is a retail customer of the products.
- Consultant – is a person who:
- purchases the Company products under the retail sales agreement and gets bonuses upon purchasing;
- recommends the Company products to other people and gets bonuses for their purchases;
- informs other people about assortment, methods and results of Company products implementation;
- recommends other people to become Privileged Clients or Consultants of the Company.
Being a private entrepreneur, a Consultant has an additional opportunity to realizes personal sales of the Company products and to create organization, getting commissions according to the Compensation Plan.
A person acting under legal entity can be registered as a Consultant.
- BUSINESS TEAM 2500, BUSINESS TEAM 5000, BUSINESS TEAM 10000, BUSINESS PROFI – are the denominations for the Ranks of a Consultant upon business career.
- BUSINESS LEADER, SUPPHIRE BUSINESS LEADER, RUBY BUSINESS LEADER and higher Ranks are denominations for a Consultant Rank, who owns large organization and for his/her status upon business career.
- Mentor’s line – is a multilevel organization, consisting of Mentors, registered one after another.
- Corporate Literature – is an official printed Company content, including a Consultant Registration Package, Company Standards and Statement of Policies and Procedures, price list, products catalogues and other printed content of the Company.
- Personal purchase – is a purchase, placed under an individual number of a Consultant or Privileged Client.
- Personal Volume – personal purchases of a Consultant, registered under his/her individual number; purchases of Privileged Clients of this Consultant; Consultant personal sales to Clients, registered under his/her individual number (if the Consultant is an entrepreneur). Accounted by points.
- Mentor – is a Consultant who invites a Candidate to join the Company and who is registered by the Company as a Mentor and provides information support, training, education and mentoring to the enrolled Consultants.
- Compensation Plan – is a policy statement concerning the commissions and bonuses of Consultants and Privileged Clients, which presupposes conditions, size and payments terms to Consultants, who realize entrepreneurial activity and stimulate bonuses in the form of discounts for Privileged Clients and Consultants.
- Privileged Client – is a retail customer of the Company products, who is provided bonuses upon purchasing. Company rules for Privileged Clients are described in the Privileged Clients Program.
- Consultant's first line – are Consultants and Privileged Clients whose individual numbers are registered directly under the individual number of this Consultant.
- Multilevel sales – is a special trade form which presupposes the product realization upon participation of independent Consultants united in the organizations. Consultants can invite other Consultants to join this business and it will be taken into account upon bonuses counting.
- Organization – multilevel structure oriented to the sale of Siberian Wellness products and consisted of Consultants and Privileged Clients.
- Products – are the products of supplemental nutrition, comestibles, cosmetics, perfume and other product group with Siberian Health trade mark.
- Company Training Materials (hereinafter: CTM) – is printed content, containing information about products and business of the Company, aiming at Consultants training and attraction people's attention to the business and products of the Company.
- Confidentiality terms – are the rules accepted by the Company concerning accumulation, storage, use, distribution, recording and transmission of the personal information, containing in the Company data base and accounting system, including Company liabilities for the personal data security and observation of the right of those, who provided this data to the Company.
- Company Servicing Centres (CSC) – are specialized Company Centres oriented to: sales of products under Siberian Health trade mark and its CTM; Company Clients and Consultants service; holding presentation, master-classes, meetings which support Company Consultants' business or products promoting; Clients' informing about products and promotions or business information by Company Consultants.
1. Consultant is the Company image. A Consultant image, his/her professionalism, speech, appearance, ethics ought to fulfill the high requirements of the Company.
2. A Consultant is aware of Consultant Standards and Statement of Policies and Procedures with the Company, and follows them at all times and in all places, in word and in deed.
3. A Consultant is perfectly familiar with the products, uses it, and can persuasively recommend it to others by personal example.
4. A Consultant provides information about the Company products and its business in strict accordance with the description given in the official documents of the Company. False claims about effectiveness of products and possible incomes are unacceptable.
5. A Consultant should refrain from pressure on potential Clients and Consultants, respecting their right to an independent decision of the information value and cooperation with the Company.
6. Upon operating his/her business for bonuses and commissions, a Consultant also gives the people with whom he/she collaborates a chance to receive bonuses and commissions.
7. A Consultant carefully and kindly treats all Consultants, regardless of a Rank, and whether they are members of his/her organization or not.
8. A Consultant strictly follows the rule of organizations stability preservation - does not undertake internal double registration.
9. Being a Mentor, a Consultant ensures training and support to the whole organization and fully encourages Consultants of his/her line to develop business culture and improve understanding of the Code of Ethics, as an important law of successful business development of the Company.
10. A Consultant understands that violation of the Code of Ethics norms and Rules of Cooperation with the Company may lead to the termination of the Agreement with the Company.
1.1. Any able person who reached the lawful age (hereafter – Applicant) may become a Consultant (Privileged Client).
1.2. The registration for the Company is voluntary, and it can be carried out independently by the Applicant upon selecting Consultant status. As a Privileged Client the Applicant can register independently or with the help of the Consultant, invited him/her to the Privileged Client Program, but only upon voluntary consent of the Applicant. The confirmation of such consent shall be completed and signed registration form, email or scanned printed document with the personal signature of the Privileged Client, as well as verification of the personal mobile number by using available methods of the Company website. The registration made without voluntary consent or verification of the Applicant's personal number, which is not confirmed by documents, shall be deemed invalid. Such registration may be annulled by the Company, while the Mentor may be sanctioned in accordance with clause 21 of the Consultant Standards and Statement of Policies and Procedures.
1.3.1. The Applicant chooses status of a Privileged Client or a Consultant and registers respectively.
1.3.2. The Consultant status is maintained only if a Consultant achieves Personal Volume of 100 points at least once in 4 consecutive months. If a Consultant fails to make Personal Volume of 100 points within 4 consecutive months, he/she is transferred to the Privileged Client status.
1.3.3. A Privileged Client can become a Company's Consultant. To do it one should buy a Consultant Registration Package and fill in the corresponding Registration Agreement.
1.4. The Consultant's warranties
1.4.1. Any Applicant, registered for the Company assumes the certain obligations, confirms and warrants that upon the registration for the Company and within the period of its validity he/she:
‒ has the right to register for the Company in accordance with all Company conditions and the laws applicable within the country of Applicant's residence;
‒ will not conduct activities which is contrary to the Company Consultant Standards and Statement of Policies;
‒ will not inflict any material damage to the Company;
‒ was not terminated earlier due to the violation of the Consultant Standards and Statement of Policies and Procedures;
‒ specified the true personal data in the Registration form.
1.5. Registration of the Applicant in the Company database
1.5.1. The Company registers the Applicant upon the recommendation of the current Mentor and provided that Applicant has completed the Registration form section about the Mentor or indicating the Mentor within the online form.
1.5.2. If the Applicant is registered directly, without recommendations, then the Mentor is selected from the Company's database.
1.5.3. The Registration form shall be completed by the Applicant without mistakes. If it is completed with mistakes resulted in that the Applicant is registered in the organization of other Mentor or within a different period, the recalculation of commission is not made. The Applicant shall inform the Company about the mistakes and apply for their correction in the Registration form according to the clause 1.7.
1.5.4. Upon registration the Applicant shall not have another valid Agreement with the Company, otherwise the last registration is considered invalid, and the Consultant is subject to the sanctions provided by Clause 5.
1.5.5. The Company recommends the Applicant to specify the Mentor upon registration, who was the first to tell about the Company's opportunities and invites him/her to join the Company. However, taking into account the significance of the Mentor's role in the direct sales business, before the completion of registration the right of final choice is reserved by the Applicant.
1.5.6. If earlier the Applicant's relatives were registered in the Company, the choice of the Mentor shall be made according to the clause 2.
1.6. Registration refusal
1.6.1. The Company reserves the right to refuse the registration of the Applicant or his/her re-registration.
1.6.2. Online registration is possible only if the Applicant has a personal mobile number issued in accordance with the laws of the country where the registration is made.
1.6.3. If the Applicant does not have the personal mobile number, he/she can use the online registration form on the Company's official website in other countries.
1.7. The correction of mistakes made upon the registration.
1.7.1. If upon the registration a Consultant (Privileged Client) made a mistake in specifying a Mentor, the former may apply for its correction within 30 (thirty) days from the date of registration in the Company, enclosing the written consent by the current Mentor. On the basis of the provided documents the Company makes changes.
1.7.2. If the mistake, made upon registration procedure, is detected on the expiry of 30 (thirty) days from the date of Consultant (Privileged Client) registration, it shall be corrected according to the clause 3.1.
1.7.3. The application for the mistake correction and the Mentor's application can be submitted to the Company personally, sent by postal service or via e-mail to the address: email@example.com.
2.1. The procedure of spouses business registration.
2.1.1. Married couple can conclude one Agreement under the same individual number or two separate Agreements. Upon the second option, a spouse, who was the first to make Registration Agreement will be a Mentor.
2.1.2. A spouse who made the Agreement is responsible for any business which contradicts the Registration Agreement and Company Consultant Standards and Statement of Policies and Procedures on the part of his/her spouse who is not a party to the Agreement.
2.1.3. The spouses are not entitled to have different Mentors or act in different organizations.
2.1.4. If two Consultants, who act in different organisations, enter into marriage, they are entitled to preserve their Agreements and their organisations or continue their business in the same organisation, but the previous organisation is remained in the same line of Mentors.
2.1.5. In case of divorce, only a spouse who entered into the Registration Agreement is considered a Consultant of the Company and, accordingly, only he/she is entitled to receive bonuses, commissions, business tools and rewards. Any agreements between the divorcing spouses regarding business incomes from the Company ought to be regulated by the spouses and confirmed by the Company in written form. Any other agreements concerning the separation of bonuses, commissions, the Company's business incomes, awards or business tools between divorced spouses are considered invalid in the absence of the Company's written consent.
2.1.6. In the case of divorce with a spouse, who is a Consultant, other spouse is allowed to conclude a new Agreement with the Company under the same Mentor or within other organisation at any time after the termination of the first Agreement.
2.1.7. If a married couple is registered under the same Registration Agreement, the bonuses and commissions are paid in a single size to them, status in the business career is assigned to both spouses at the same time, the honourable distinctions are issued to both, while business tools and awards are given one each for both. A Consultant in Rank of Business Leader hands in the application for the promotion to his/her spouse to Consultant Rank within his/her organisation, thus confirming his/her business.
2.1.8. If the spouses are registered under separate individual numbers, the results of each spouse business are counted separately.
3.1.Change of a Mentor.
3.1.1.A Consultant, who expressed a desire to change a Mentor, ought to provide a written application to the Company, enclosing:
- written consent of all higher-ranking Mentors (up to a Business Leader inclusive) of his/her organisation;
- written consent of the Ruby Business Leader;
- written consent of a new Mentor.
3.1.2. The entire organisation created by a Consultant, who changes a Mentor, remains in the same organisation of the first Mentor.
3.1.3. The decision concerning the change of a Mentor is made by the Company individually in each case.
3.1.4. If the Company considers the presented reasons insufficient, the Company is entitled to deny a Consultant the change of a Mentor in unilateral manner.
3.2. An organisation without a Mentor.
In particular cases when Consultants and their organisations were left without a Mentor, the Company may attach them to other Mentors with the consent of both parties and on special conditions.
3.3. The termination of cooperation with the Company.
Reasons for termination of cooperation with the Company:
3.3.1. Cancellation of the registration.
The registration is automatically canceled if a Consultant does not purchase the Company's products within 4 (four) consecutive months from the month of registration. After the cancellation of registration it is allowed to re-register at any time choosing an organisation and a Mentor.
220.127.116.11. If the purchases of products were made at least within one of the first four months, including the month of registration, further registration is canceled automatically in the absence of his Personal purchases within 6 (six) consecutive months.
3.3.2. Termination of Agreement upon a Consultant initiative.
18.104.22.168. A Consultant is permitted to terminate the Agreement with the Company at any time by submitting an application to the Company.
22.214.171.124. The Agreement is terminated within 1 (one) month after the application receipt. In case of cancellation of application before the indicated period is expired, the application is considered invalid and the Agreement continues in operation.
3.3.3. Termination of Agreement upon the Company's initiative.
126.96.36.199. The Company is entitled to terminate the Agreement with a Consultant upon its initiative.
188.8.131.52. The Company informs a Consultant's Mentor and a Leader about the termination of Agreement with a Consultant by e-mail address.
184.108.40.206. In the case of the Agreement termination upon the initiative of the Company, Consultant is not allowed to demand any payments and compensations from the Company under any name
3.4. If a Consultant stops conducting Business with the Company.
3.4.1. Upon the termination of cooperation with the Company upon any reasons a Consultant ought to:
- cease to introduce yourself as a Consultant of the Company;
- cease any business as a Company Consultant, provided by the Registration Agreement and the Consultant Standards and Statement of Policies and Procedures;
- cease to use trademarks, company names, emblems, logos and other intellectual property of the Company.
220.127.116.11. After termination of cooperation with the Company upon any reasons, all accumulated bonuses under the individual number are annulled.
3.4.2. A Consultant, terminated his/her cooperation with the Company, is entitled to be a retail consumer of the Company products.
3.4.3. In the case of termination of cooperation with the Company, Consultant's organisation shifts to a higher-ranked Mentor.
18.104.22.168. In the case of termination of Consultant's cooperation with the Company in a Rank of Business Team 10000 and higher, his/her organisation is transmitted to a higher-ranked Mentor. The fact of the organisation transferring towards a Mentor is taken into account for the calculation of his/her compensation, but not for the assignment of his/her qualification Ranks.
3.5. Resumption of cooperation with the Company.
3.5.1. A Consultant, terminated cooperation with the Company upon the reasons specified in clause 3.3.1, may at any time re-sign the Registration Agreement with the Company.
3.5.2. A Consultant, terminated cooperation with the Company upon the reasons specified in clauses 3.3.2, 3.3.3, can re-sign the Registration Agreement with the Company being in any status at the expiration of 12 (twelve) months from the month of termination to make Personal purchases under individual number.
22.214.171.124. A spouse of a Consultant, who ceased cooperation with the Company upon the reasons specified in clauses 3.3.2, 3.3.3, may enter into the Registration Agreement with the Company being in any status at the expiration of 12 (twelve) months from the month of termination to make Personal purchases under individual number of this Consultant.
3.5.3. The Company reserves the right to deny re-registration of a Consultant who terminated cooperation with the Company upon the reasons specified in clauses 3.3.2, 3.3.3, or to increase the period within which the registration is not allowed.
3.5.4. Upon the Consultant's resumption of cooperation with the Company, his/her earlier created organisation is not returned to him/her.
3.5.5. Upon the resumption of cooperation with the Company, the accumulation of bonuses on individual number begins from zero balance.
4.1. Assignment of rights by inheritance.
4.1.1. In case of a Consultant's death, his/her property rights related to the Company business, are assigned under procedure of inheritance.
4.1.2. The period for the property rights assignment to heirs – 6 (six) months from the date of a Consultant's death. To do this, heirs of a Consultant ought to hand in the following documents to the Company:
1) an application of heir intention to cooperate with the Company, certified by a Mentor and first Mentor in a Rank of not lower than Business Leader;
2) a copy of heir passport;
3) a copy of a deceased Consultant's Registration Agreement;
4) a copy of a death certificate of a Consultant;
5) a copy of the document certifying the family relationship between heir and Consultant.
4.1.3. In case of refusal of Consultant's property rights inheritance or the rejection to take the inheritance of the deceased within 6 (six) months, a Consultant's registration is terminated. An organisation created by him/her is transmitted to a Mentor of a deceased Consultant.
4.2. Assignment of rights upon the Consultant's initiative.
4.2.1. In the case of temporary disability, permanent change of residence, moving to the country of unopened market, a Consultant in the status of entrepreneur is allowed to assign rights, related to his/her business with the Company to other person in the status of entrepreneur.
4.2.2. A Consultant ought to submit an application of rights assignment to another person to the Company specifying the Assignee information.
4.2.3. The Company is obliged to examine Consultant's application, who is intended to assign rights within 15 (fifteen) working days and notify a Consultant of the results of examination in written form. The Company is entitled to satisfy the Consultant's application or deny the rights assignment to another person, if the provided reasons for assignment procedure are regarded insufficient.
4.2.4. Upon the assignment of rights to another person, Consultant, Consultant Assignee and the Company enter into special Agreement.
4.3. Requirements for a Consultant's Assignee.
4.3.1. An Assignee ought to have necessary knowledge of the Company, its key business technologies, Compensation Plan, Business Support Programmes, Consultant Standards and Statement of Policies and Procedures of the Company.
4.3.2. An Assignee is obliged to take responsibility for the management, motivation and training of a transmitted Consultant's organisation.
4.3.3. An Assignee is obliged to maintain and increase sales volume of transmitted Consultant's organisation.
4.3.4. An Assignee ought to hand in a written application concerning the acceptance of all the conditions specified in clauses 4.3.1-4.3.3 to the Company.
4.3.5. Upon the rights assignment by a Consultant in a Rank of Business Leader and higher, the compliance of Assignee with requirements specified in clauses 4.3.3 – 4.3.1 is determined by Ruby Business Leader. A Ruby Business Leader is obliged to present test results in written form to the Company and a Consultant, who assigns the rights.
4.3.6. Clauses 4.3.1–4.3.5 are valid for Assignee who receives Consultant's rights in all cases of rights assignment.
4.4. The Company is entitled to deny rights assignment to a Consultant's Assignee. In this case, any actions performed by a Consultant for the rights assignment are considered invalid by the Company.
4.5. In case of the Company refusal to assign the Consultant's rights, the latter is entitled to re-start the procedure for his/her rights assignment to the same or other Assignee in accordance with clause 4.2.
4.6. An Assignee, not acting as a Consultant, at the time of Agreement conclusion with a Consultant concerning the rights assignment ought to conclude the Registration Agreement with the Company. Upon that an organisation of a Consultant, who assigns the rights, is transmitted to an Assignee. The Agreement with a Consultant, who assigns the rights, is terminated.
4.7. Bonuses, accumulated by the Consultant on the bonus account, can be used by an Assignee, in accordance with the Agreement statements, concluded among him/her, the Consultant and the Company. Commissions payable to a Consultant, may be transferred to the account of his/her Assignee, if it is prescribed by the Agreement concluded among him/her, the Consultant and the Company.
4.8. Honourable distinctions awarded to a Consultant, and Ranks achieved by a Consultant are not assigned to an Assignee.
4.9. Getting of new qualifying awards and honourable distinctions by an Assignee.
4.9.1.An Assignee receives the right to obtain new qualifications awards and honourable distinctions at the end of 1 (one) calendar year from the date of the Consultant's rights assignment. This time limit is introduced by the Company for the complete qualification acquisition by an Assignee corresponding to his/her Rank, as well as for the confirmation his/her personal influence on the growth and development of an organisation, rather than the use of the preceding Consultant's achievements.
4.9.2. The next Rank achievement in business career by an Assignee within 12 (twelve) calendar months after the month of the Consultant's rights receipt is considered invalid and honourable distinctions and qualification awards are not issued.
4.9.3. According to the clause 4.9.2 the second and subsequent Ranks in business career achieved by Assignee within the 12 (twelve) calendar months after the month of Consultant's rights receipt are considered as an exception to the rule.
5.1. Double registration is a Consultant re-registration with a valid personal number specifying a new Mentor, as well as the submission of the new Agreement registration with a valid one or with violation of clause 3.5.2 of present Regulations.
5.2. Double registration is also can be regarded as an Agreement registration of a spouse of a Consultant within other organisation with a different Mentor.
5.3. The Company forbids making a double registration.
5.4. The applications concerning double registration fact may be submitted to the Company in written form within 12 (twelve) months from the date of double registration. The Company does not examine applications handed in after the deadline.
5.5. In the case of confirmation of re-execution fact:
- Agreement, submitted for re-registration is considered void,
- Re-registered Agreement is canceled on initiative of Company,
- Structure of person, having allowed re-signing, is transferred by Company to its previous Instructor,
- Agreement of spouse and group, created by them, is transferred in structure to relative, being registered earlier,
- The immediate Mentor, in whose organization the double registration took place and if he/she is responsible for such violation, will be hit with sanctions. The sanction amount is determined by the Company at its sole discretion, but it shall not exceed the monthly average commission, calculated on the basis of the total commission for last 12 months preceding this period (total commission / 12). If the contract relations between the Company and Mentor last for less than 12 months, the average monthly commission credited for the sales volume of double-registered Consultant and his/her group is calculated according to the total commissions within the period the Agreement is effective (overall commissions / months). The penalty amount is calculated according to the Mentor's commission for the last complete period.
5.6. The Consultant, Privileged Client is allowed to have only one registration in the Company. Upon detection of facts of direct or indirect control over more than one Agreement number (registration number), as well as falsification facts and registration to a straw person, the Company is entitled to terminate such Agreement (cancel registration), with the transfer of the created group under the first Agreement (first registration number).
5.7. The Company informs Violator, his/her Mentor and organisation's Leader about its decision in written form.
6.1. The Company adheres to the policy of zero activity in the undiscovered markets.
Undiscovered market is the country where the Company has not started its official business.
The start of Company's business is the launch of sales via official Company E-shop, if it purposefully oriented on the country's market. If the Company has not announced the opening of a new country (through its literature or on the official website), or has not open Representative office, any business in this country is not allowed and the rules of zero activity are applicable there.
6.2. Rules of a zero activity policy within the unopened markets:
6.2.1. Within the unopened markets it is forbidden to sell and promote the Company's products, to attract other people, to cooperate with the Company and to create sites associated with the Company within the Internet space of this country.
6.2.2. It is forbidden to export, import, sale and use by any other means the CTM manufactured beyond the Company's order.
6.2.3. It is forbidden to import any CTM to the unopened country, regardless the reason of importation. The Company products importation without approval documents, registration, labeling may lead to the administrative and criminal prosecution of a Violator and the Company, fines payment and confiscation of goods and materials. Such actions affect the image of the Company and its products, as well as diminish the Company's chance to launch official business in this country.
6.2.4. Any advertising of products and/or business of the Company to attract potential Clients and Consultants of unopened market not only within the territory of the this market, but also within the market where the Company runs official business is prohibited.
6.2.5. It is forbidden to introduce yourself as the Company employee. It is forbidden to introduce yourself as an exclusive representative of the Company within any unopened country.
6.2.6. It is forbidden to carry out "pre-registration" of Candidates within unopened country. In the case of filling in any documents by a Candidate it does not impose on him/her any obligation.
6.2.7. It is forbidden to invite people to hold meetings (including tete-a-tete), meetings related to the Company business within any unopened country before the announcement of the official opening date in this country by the Company.
6.2.8. It is forbidden to create sites in the Internet, including online stores associated with the Company and intended for unopened market.
6.2.9. Upon visiting unopened country it is prohibited to make up interest and attract the residents to the Company business.
6.2.10. Upon getting of verified information about prohibited activities within unopened market, the Company is entitled to apply administrative measures to a Violator, including lectures and re-training; suspension of the commission payment; suspension of bonuses; fine; exclusion from the list of persons applying for honourable distinctions and Recognition Ceremony participation; termination of the Agreement in unilateral manner.
6.2.11. The persons of an organisation ought to be made aware of the rules of zero activity policy within unopened markets by their Mentors.
6.2.12. All Agreements concluded within the territory of the unopened market are invalid.
6.3. Features of running a business within the territory of the European Union (hereinafter - EU), where the Company Servicing Centre is not opened.
6.3.1. Within the territory of the EU countries where the Company Servicing Centre is not opened, the registration of Consultants or Privileged Clients are allowed, whose activities are subject to restriction according to the clauses 6.3.4 and 6.3.5.
6.3.2. Registration of Consultants and Privileged Clients is carried out on-line on the Company's official website. To get commissions, Consultants of Business part of the Compensation Plan shall send a filled out by hand and signed registration Agreement to the Company, as well as to provide all information and documents in accordance with the legislation of the country.
6.3.3. In accordance with Chapter 19 of this Rules it is permitted to realise promotional activities related to the production and/or Company business to attract other people to cooperate with the Company. To attract people for cooperation with the Company, it is permitted to use educational materials developed by the Company.
6.3.4. Within the territory of the EU countries where the Company Servicing Centre is not opened, it is prohibited to resale the Company's products. Consultants and Privileged Clients are allowed to purchase the Company's products through the Company's E-shop for personal use only.
6.3.5. Consultants and Privileged Clients are allowed to recommend the Company's products to others and attract them to buy products through the Company's E-shop.
7.1. A Consultant has the right to inform other people about the Company's products, recommend products to other people; use the bonuses for purchases of Company products; a Consultant in the status of entrepreneur is entitled to realise Personal sales of the Company's products and receive bonuses for the Personal sales of the Company's products and purchases of invited persons by him in the manner and amount specified in the Compensation Plan; to form consumer groups, to attract others for the cooperation with the Company and support them upon the building of organisation.
7.2. A Consultant is entitled to sell the Company's products as a private individual and on his/her own behalf only if it does not contradict the legislation of the country of the sale.
7.3. Upon the Agreement registration a Consultant is considered as an independent member of the Company. A Consultant is not an employee, agent, principal, commission agent, legal representative of the Company and he/she is not in an employment relationship with the Company.
7.4. A Consultant independently organises his/her business, guided by the Consultant Standards and Statement of Policies and Procedures, the Agreement terms with the Company and the legislation of the country and the region where he/she lives and runs his/her business.
7.5. A Consultant is solely responsible for compliance with the legislation (laws and regulations) of his/her residence country, and the countries where he/she runs business, particularly concerning legal entrepreneurial activity.
7.6. A Consultant solely bears the risk of losses and expenses necessary to carry out his/her business.
7.7. The Company, its branches, Representative offices, departments and employees are not liable for Consultant's actions/inactions.
7.8. A Consultant and his representatives are not entitled to make claims and lawsuits related to its independent business against the Company, its branches, Representative offices and employees.
7.9. A Consultant is entitled to carry out his/her business to the extent, provided by him/her, guiding by the Compensation Plan and Consultant Standards and Statement of Policies and Procedures.
7.10. A Consultant ought to understand that meetings, training sessions or other events attending is not a guarantee of business success with the Company. A Consultant personally decides how much time and money he/she is willing to spend on events attending.
7.11. A Consultant is not allowed to use the events organised by the Company for the promotion or making profit from the sales or advertising of goods and services not related to the goods and services of the Company.
7.12. The Company provides Consultants with information and consulting support in accordance with the cooperation system.
7.13. Consultants are required to inform the Company on changes of their personal data (ex: name, address, phone numbers, passport information etc.) or concerning the information of business with the Company within 1 (one) calendar days from the date of such changes by sending e-mail message on firstname.lastname@example.org with the following e-mail title: "Changing of the Consultant's Data (full name), registration number, region". If e-mail address was changed, a Consultant should make changes on the personal page and notify the Company. All letters ought to be provided to the Company in English language.
7.14. If a Consultant has questions, complaints, or he/she finds any errors concerning bonuses, paid commissions, Consultants' ranking in organisation, a Consultant ought to inform the Company in written form within 60 (sixty) days from the date of the implied error; about double registration fact - within the 12 (twelve) months.
7.15. If a Consultant has complaints or claims against other Consultants of the Company, he/she should firstly report his/her Mentor of the problem; while the latter ought to try to solve it with the organisation's Leader. If the conflict is not resolved with the assistance of a Mentor and organisation's Leader, it should be informed to the Company in written form, attaching a written explanation of a Mentor and organisation's Leader to the claim. The Company will examine the complaint and make a decision.
7.16. The Consultant agrees not to disseminate negative information during and after the termination of cooperation with the Company. "Negative information" means any publicly available negative statement that contains false information about the Company, including public and online announcements; statements that call into question the Company's reputation and degrade its employees and other Consultants or Privileged Clients.
8.1. A Consultant ought not to introduce yourself as an employee, worker, commission agent, agent, representative of the Company. A Consultant provides information about the products, the Company's business as an independent member who has concluded Agreement with the Company and runs his/her business independently on the basis of this Agreement.
8.2. A Consultant is recommended to tell customers about all possible ways of cooperation with the Company. A Consultant ought not to make any statements, claims, and suggestions to other people about Company's products or business, which are not complete, accurate and truthful.
This obligation includes the following rules:
8.2.1. A Consultant ought to inform people that the Company's business is based on multilevel selling of the Company's products.
8.2.2. A Consultant is required to report only accurate information about the income opportunities within the cooperation with the Company. A Consultant ought not to claim that income from the cooperation with the Company is assured or predetermined. A Consultant is obliged to explain attracted people that they can achieve success as a result of effective activity.
8.2.3. A Consultant can tell about the results of successful business with the Company only basing on real examples.
8.2.4. A Consultant may give the data concerning the volume of sales, turnover, income opportunities, which are published by the Company on its website or in its official CTM.
8.2.5. A Consultant ought not to provide unreliable information about the expenses associated with business running with the Company or the efforts and time required to achieve his/her success.
8.2.6. A Consultant ought to understand and inform others that the Company's business is based on sales of the Company's products, increase of market and volume of sales, attracting new people to cooperate with the Company, their training and support.
8.2.7. If a Consultant responds to an advertisement of any person looking for a job, he/she ought to clearly inform from very beginning that his/her proposal gives the possibility of independent activities, in particular entrepreneurial ones, rather than an opportunity of employment.
8.2.8. At the presentation a Consultant has to inform a person, who was invited for collaboration, that this presentation is dedicated to the possible ways of cooperation with Company.
8.2.9. A Consultant shall not, directly or indirectly, report that business with the Company and its products are part of any other business different from the Company's one.
8.2.10. A Consultant shall not convince people who are intended to start cooperation with the Company in necessity to purchase other products or services of the Company besides the Registration Agreement.
8.2.11. A Consultant is required to provide complete and accurate information about the quality, price, method of use and the composition of the Company's products, as well as the availability of products at points of sales. At the same time a Consultant shall be guided by the information contained in the CTM, intended for countries of a Consultant's business.
8.2.12. A Consultant is not entitled to make statements, claims regarding the therapeutic, medicinal and other properties of the Company's products not contained in Literature, documents, materials, developed and distributed by the Company, intended for the country of a Consultant's business.
8.3. A Consultant shall bear the full responsibility to third parties and the state authorities and administration bodies concerning the statements, claims he/she made regarding the therapeutic, medicinal and other properties of the Company's products which are not contained in the CTM and the labeling of Company products.
8.4. A Consultant shall bear the full responsibility to third parties and the state authorities and administration bodies concerning the statements, claims he/she made regarding potential income from cooperation with the Company that are not contained in the Company's website, its Compensation Plan and CTM.
8.5. A Consultant shall not sell products to other companies under the name, brand of the Company.
8.6. A Consultant is not allowed to change the Company's products, its individual packaging, particularly the marks, product labels, to sell it under different names or under the name of another Company.
8.7. A Consultant is not allowed to hand in his/her self-made literature or CTM, or distorted CTM as the Company's ones.
8.8. A Consultant shall not send or transfer e-mails about the Company, its business and products, to whom he/she has already established personal or business contacts.
8.9. A Consultant shall fully and fairly inform all persons who are involved to cooperate with Siberian Wellness about all issues relating to the Siberian Wellness products, promotions, bonuses, Compensation Plan, Consultant Standards and Statement of Policies and Procedures, the products prices, implementation methods of the products, conditions of the Consultant Agreement, terms of Agreement dissolution and termination, guarantees, repayment and redemption of selling products, Siberian Wellness tutorials and so on.
9.1. Types of bonuses, their conditions, size, the procedure of calculation and use by a Consultant are determined by the Compensation Plan of the Company.
9.2. The conditions, size, procedure of calculation and payment of bonuses to the Consultant in the status of entrepreneur are determined by the Compensation Plan of the Company. 9.3. The Company does not charge bonuses and does not pay commissions to a Consultant only for conclusion of the Agreement with the Company by a person invited under a Consultant's recommendation if this person will not purchase the Company's products, recommend it to other people and attract them for cooperation with the Company.
9.4. A Consultant receives Company's commissions for his/her business, depending on his/her Personal volume and the volume of his/her organisation members' purchases, according to the Compensation Plan rules.
9.5. A detailed calculation of his/her commission a Consultant can see on the personal page at the Company's website.
9.6. A commission is charged on a Consultant's bank account.
9.7. The Consultant, Privileged Client is allowed to have only one registration in the Company. Upon detection of facts of direct or indirect control over more than one Agreement number (registration number), as well as falsification facts and registration to a straw person, the Company is entitled to terminate such Agreement (cancel registration), with the transfer of the created group under the first Agreement (first registration number)
9.8. The Consultant/Privileged Client, who is not registered as an individual entrepreneur and does not have a permanent income by recommending Company's products to other persons, accumulates monetary funds credited to the Health Budget and Bonus 25 accounts and is able to use them when purchasing products. To use bonus funds when purchasing products in the Company Servicing Centers, it is required to provide an identity document (passport, driver's license or any other ID card).
9.9. The Company undertakes to fulfill its obligations stated in the Compensation Plan.
9.10. The Company is entitled to make additions and changes to the Compensation Plan and qualification conditions, informing Consultants of these changes and additions.
10.1. Preservation of the continuity and stability of a Consultant's organisation is a priority for all subjects of the Company's business.
10.2. The Company and each of its Consultants can not guarantee the absence of turnover among Clients and Consultants due to market variability.
10.3. A Consultant is not allowed to perform any actions aimed at the destruction of organisations and to interfere with the business of other organisations, including:
- to persuade or offer Consultants from other organisations to transfer into his/her organisation;
- to force or offer other Consultants to terminate the cooperation with the Company;
- engage in the Company a Candidate, who was invited by other Consultants;
- offer Consultants from other organisations commercial and business proposals related to the Company business or other companies.
10.4. If the Consultant violates prohibitions provided by clause 10.3, the Company is entitled to apply sanctions, specified in clauses 5 and 21, against the violator.
11.1. Company's Consultants are entitled to cooperate with the Company, combining this business with other ones. Company Consultants in the Rank of Business Team 5000 or higher are entitled to cooperate with the Company, combining this business with other ones, excluding the cooperation with the companies of network and multi-level marketing.
11.2. A Consultant is forbidden to use the organisation, Mentors' line and Company Servicing Centres for promoting products and services of third-party companies.
11.3. In the case of violation of the prohibitions contained in clauses 11.1 and 11.2 by a Consultant, the Company is entitled to terminate the Agreement with a Consultant.
12.1. For the production of business cards a Consultant should use a design approved by the Company.
12.2. A Consultant is not allowed to indicate that he/she is an employee, officer, agent, representative of the Company on the business cards.
13.1. To explain Сandidates, invited for the cooperation Agreement conditions, Standards and Statement of Policies and Procedures, rules for filling the Agreement.
13.2. To make every effort to ensure that Consultants within his/her organisation follow the terms of Agreement, Company Standards and Statement of Policies and Procedures and legislation requirements.
13.3. To train Consultants within his/her organisation, in accordance with the technologies recommended by the Company.
13.4. To make every effort to motivate Consultants within his/her organisation, to attend regional and corporate, business and training activities of the Company and to participate in the Business Support Program.
13.5. To develop steadily his/her organisation, to keep in touch with its Consultants and provide them extensive support.
13.6. To provide Consultants of his/her organisation with timely information related to the different meetings, events, training, new products and so on.
13.7. To participate in the Business Support Program, business meetings and training activities of the Company personally, in accordance with the Events and Programmes annual calendar, approved by the Company.
13.8. A Consultant is not allowed to demand the persons, being their Mentor, as well as invited people to cooperate with the Company, to pay any amounts in the form of fee for the training course, the fee for the training, seminar, socio-cultural activities and or other similar events.
14.1. Additional rights of Company Consultants in the Rank of Business Team 5000 or higher.
Consultants in the Rank of Business Team 5000 or higher are provided by the Company with additional rights:
1) the right to participate in special Business Support Program holding by the Company;
2) the right to get special training;
3) the right to get a membership in the clubs;
4) the right to conduct international business from the Rank of Ruby Business Leader.
14.2. Additional rights and responsibilities of Consultants in the Rank of Business Leader or higher.
14.2.1. Consultants in the Rank of Business Leader or higher are given an additional right from the Company to develop Business in the territories of other countries and regions which have officially been opened by the Company. Requests for carrying on business in the territory of another country are processed by the Company on individual basis.
14.2.2. Upon reaching 2000 points of your organisation turnover in the territory of other country, a Consultant in the Rank of Business Leader or higher shall take the responsibility for developing this organisation and increasing its turnover. Detailed terms and conditions of carrying on business can be found in the Agreement of mutual cooperation.
14.2.3. For carrying on business in the territory of other country a Consultants in the Rank of Business Leader or higher ought to:
- have a special training from the Company about the peculiarities of the country's legislation and conditions of carrying on business in the territory of the country.
- make a mutual cooperation Agreement with the Company on carrying on business in the territory of other country.
14.2.4. If within a period of three months after making a mutual cooperation Agreement with the Company a Business Leader fails to fulfill obligations for developing of their organisation with a turnover of 2000 points or more in the territory of other country, the Company is entitled to terminate the Agreement in its sole discretion. The Company is entitled to transfer the above mentioned organisation as well as rights and obligations for its developing to a higher Rank Business Leader or another Business Leader who carries on business in this country without the Leader's consent.
15.1. Consultants are required to adhere to the confidentiality and non-disclosure terms regarding the Company's information, which is considered as a commercial secret and service information, and the personal data of other persons cooperating with the Company, namely:
• proprietary content;
• confidential and private business information of the Company;
• information about Mentors who opens or relates to all parts of the sponsoring organisation within the Сompany's business, including all branches of Consultants and all the information about them;
• the production and improvement of the Company's products;
• business plans of the Company;
• Personal and Group sales volumes of Consultants, their revenues and other financial information;
• data on the Company Consultants identities, contact information of Consultants.
15.2. Confidential information is available to Consultants on their personal pages at the Company's website.
To protect confidential information Consultants are required not to:
• disclose any confidential information to any third party;
• disclose the password or other access code to his/her personal page to any third party;
• use or disclose any confidential information to any person, partnership, association, corporation or other legal entity.
15.3. Upon termination of Agreement with the Company a Consultant, who possesses documents containing confidential information of the Company, is obliged to return them to the Company.
15.4. Confidentiality terms are valid within the Consultant's Registration Agreement expiration time, as well as after its cancellation or termination.
15.5. The collection, storage, processing, use and other actions with the Consultants personal data is carried out by the Company in accordance with legislative requirements. Information about the processing of the personal data is available here.
15.6. The disclosure of Company's confidential information, excluding the cases of providing Company's resolution, leads to significant and irreparable damage to the Company. Therefore the Company reserves the right to file a lawsuit against a person who is responsible for disclosure, claiming compensation for damages, and also to take other measures in accordance with applicable legislation.
16.1. The Company uses the direct multi-level selling method to promote its products and increase sales volume. This means that you can buy the Company products only in the Company Servicing Centers, official E-shops and/or from your personal Consultant.
16.2. A Consultant can sells the Company's products as a private individual and on his/her behalf, provided that he/she is an entrepreneur and the sale is not contrary to the laws of the country of the sale.
16.2.1. A Consultant is entitled to sell the Company's products only within the territory of the country where this product is certified by the Company. A Consultant can get the information on products certification within the territory of any country in the Company's Servicing Centres of the country of purchasing.
16.2.2. In case of violation of the requirement provided by clause 16.2.1, the responsibility is born by the Consultant, according to the legislation of the country where the trade of not certified products was carried out. The Consultant who violates the requirements provided by clause 16.2.1 may be sanctioned by the Company according to clause 21 of the Consultant Standards and Statement of Policies and Procedures. In particular, the violator may be subject to restrictions of products sale in the Company's Service Centers and E-shop.
16.3. A Consultant who realises retail trade of the Company products as a private individual or through the opened by him/her Company Servicing Centre is obliged to sell the Company's products at prices set by the Company for the country of sale.
16.4. A Consultant is allowed to sell the Company's products only to the ultimate purchaser (consumer) taking into account the legislation requirements.
16.5. Consultants are forbidden to open their own e-shops or distribute the products through functioning e-shops.
16.6. A Consultant is not allowed to sell or offer for the sale or display Companies products of order catalogues, via e-mail, telemarketing, radio, television and other media, as well as multicast via fax, Internet, e-mail, news messages or other remote method.
16.7. A Consultant is not entitled to display Company's products individually or through the intermediary for sale within the institutions and areas of retail trade, such as retail stores, pharmacies, beauty and hairdressing salons, fairs, exhibitions, stalls, shops, markets, auctions, or such kind of places and institutions, and other institutions which have no permission for the Company products sale.
17.1. The Company guarantees the manufacturing of proper quality products and its correspondence to the standards and legal requirements. Sold products are safe for human health and life, provided that all instructions for their use are followed.
17.2. One can get acquainted with the documents confirming the products proper quality in the Company Servicing Centres and from Consultants, realising trading as a private individuals.
17.3. If the product, purchased by the Company for any reason will be of poor quality, it can be returned to the Company. A Consultant can get in return analogous product of proper quality or the sum paid for it, deducting bonuses and commissions.
17.4. In the case of selling the defected product by a Consultant, he/she is obliged to return the cost of this product to the buyer.
17.5. Claims for products of improper quality are received by the Company within the product's expiration period.
17.6. Product of proper quality can be returned to the Company if the trade or cash check is provided, the individual packaging of the product is not damaged, the product had not been completely or partially used, and if such a return does not contradict the legislation requirements.
18.1. The Company name and other intellectual property and means of individualisation (its brand name, logo, trademarks, patents, etc.) belong exclusively to the Company.
18.2. All corporate printed content, training materials, audio, video, multimedia products, photos, musical and poetic works of the Company are protected by law and can't be reproduced without preliminary written consent of the Company.
18.3. Presentations, schools, lectures, seminars, trainings and other events organised by the Company are considered as an intellectual property. Its recording on the photo or video camera or recorder is possible only with the written consent of the Company.
18.4. Presentations, schools, lectures, seminars, trainings and other events organised by Сonsultants, can be recorded on photo or video camera or recorder only with the written consent of a Consultant holding the event.
18.5. The recording by the candid camera of presentations, schools, lectures, seminars, trainings and other events organised by the Company or Consultants is prohibited.
18.6. Company's Consultants are not allowed to produce any goods and products that bear the name or logo, brands, trademarks of the Company.
18.7. Consultants are not allowed to use the Company's intellectual property rights within his/her business within cooperation with the Company, or other business (particularly put the name, logo, emblems, trademarks of the Company on vehicles, facades of buildings, outdoor advertising facilities, into phone book or stationery facilities) without prior written consent of the Company.
18.8. The use of intellectual property of the Company without consent considers as a violation of the Company Agreement and Standards and Statement of Policies and Procedures and may result in the application of sanctions to Violator, prescribed by the Standards and bringing him/her to responsibility, stipulated by the legislation.
19.1. Promotional content produced and distributed by the Company, may be used (without right of reproduction and replication) by Consultants without the prior consent of the Company.
19.2. Upon confirming by the Company, Consultant has the right to organise and participate in promotional and informational events to promote their business.
19.3. The Company has the official website. The official Company's website provides the information about the Company, its products, proposals for Consultants and business information for individuals who cooperate with the Company. Consultants have personal page on the Company's website, which can be entered using a login and password.
19.4. A Consultant is not entitled to give any interviews in printed, electronic or television media (mass media), or to place any advertising in the mass media, as well as in the Internet on behalf of the Company without the prior written consent of the Company.
19.5. A Consultant is not allowed to produce, replicate advertising, informational, reference materials and/or documents on paper, audio, video or electronic format related to the Company, its products and business without the prior written Company's confirmation concerning its form and content.
19.6. Consultants can participate in the trade fair and exhibition activities, presenting the Company products, holding consultations concerning their implementation, and realising the Company products sale on the temporary (within no more than 3 (three) calendar days) exhibitions and fairs, if it does not contradict the legislation of the country where the exhibition or fair take place.
19.7. A Consultant is entitled to use the promo stand, issued by the Company to demonstrate the Company's products and promotional and PR activities in accordance with the legislation. The sale of products using promo stands is prohibited.
19.8. Unsolicited e-mails.
The Company does not allow Consultants to send unsolicited commercial e-mails, if these letters do not comply with the applicable laws and regulations and are considered as SPAM.
19.9. Terms of online activities.
19.9.1. Consultants websites.
Upon following the requirements set out below, Consultants can create and use their own websites to promote their Company business and products (external website). External websites ought to be used only for promotional purposes, rather than for the products sale.
Before the External website launching, a Consultant ought to provide a beta version of his/her External website to the Company for review and get a written approval of the Company before the external website will be launched. Any changes within the approved External website ought to be provided to the Company, and a Consultant ought to obtain written consent from the Company to make changes before they will be launched.
Consultants can create their External website, if a site and its content comply with the Standards and Statement of Policies and Procedures terms. A Consultant is obliged to guarantee that his/her actions are legal and do not misinform Clients or potential Consultants.
Consultants deny any claims against the Company and undertake to follow these Rules.
To obtain approval for a website launch or modifications to an already existing resource, it is required to provide information at email@example.com.
19.9.2. Requirements for the Consultant's site profile.
Each page of Consultant's External website ought to contain the following information:
1. Name, last name and Consultant's Rank.
2. A Consultant's photo.
3. Contact details of a Consultant.
4. Navigation button on the official website of the Company.
126.96.36.199. Website design must be done in the current corporate style and by using the current logos of the Company. The current brand book is available on the Company's closed website in the Business Tools section.
19.9.3. External website content.
A Consultant is responsible for the External website content and guarantees to fill in it according to the official information of the Company.
19.9.4. External websites ought to promote only the Company's products and business.
External website ought to contain information that properly represents and promotes the Company. A Consultant is not entitled to advertise other products, services and opportunities beyond the Company's ones.
188.8.131.52. The Company Consultants are recommended to post referral links to the official Company's E-shop on their external websites in order to promote Company products (for the countries where E-shop is available). In this case the purchase will be credited on the personal Agreement Number of the Consultant posted corresponding referral link.
184.108.40.206. Within the countries where official E-shop is not available, the product can be promoted via Internet solely by the private Representative offices, which operate in consent with the Company.
The owner of such E-shop undertakes to:
- request Consultant/Privileged Client Agreement Number and credit points on this number (upon its provision);
- adhere to the Company's common pricing policy;
- offer solely the Company products;
- comply with the laws applicable for the country where this E-shop operates.
19.9.5. Domain names, e-mail addresses and online nicknames.
Consultants are not permitted to use the trademarks of the Company, its name, the Company products names for the registration of domain names, e-mail addresses or online nicknames.
19.9.6. Online auctions and marketplaces. Products and services of the Company shall not be posted on online auctions and in marketplaces on the Internet, including but not limited to: market.yandex.ru, torg.mail.ru, amazon.com, ebay.com, avito.ru, youla.ru, prom.ua, deal.by, satu.kz, prom.md, negociol.com, ticiz.com, olx.com and others.
220.127.116.11. It is not allowed to place ads in advertising auction systems and in the social network advertising systems (Yandex.Direct, Google AdWords, MyTarget, Begun, the advertising network "VKontakte", Facebook, Instagram, etc.), including product advertising, recruiting with the use of referral links and advertising of external websites of Consultants, even if the Consultant Standards and Statement of Policies and Procedures requirements regarding design of external Consultant's website are observed.
19.9.7. The use of intellectual property of a third party.
A Consultant bears responsibility for the use of trademarks, service marks, copyright and intellectual property by third party upon leaving a message in social networks.
19.9.8. Prohibited information.
Consultants are not allowed to publish information or have any relation to the publications and materials which are:
- sexually explicit, obscene, or are related to pornography;
- considered as offensive, desecrating, threatening, harmful, defamatory material, slander or discriminatory material (if they are relevant to nationality, race, ethnicity, religion, gender, sexual orientation, physical disability, etc.);
- related to violent acts (this also applies to violent images in video games);
- derivative of any unlawful conduct;
- considered as a violation of any intellectual property rights of the Company or a third party.
19.9.9. Closing of the External website and its assignment.
In case of the Registration Agreement cancellation, a Consultant ought to carry out one of the following actions within the external website:
- close your External website; - assign his/her External website to other Consultant with the consent of the Company within three (3) days, and send the data about the closure or new owner to e-mail: firstname.lastname@example.org.;
- if a Consultant preserves his/her domain name, he/she shall within 3 (three) days after termination of the Agreement registration remove the content of External websites, including all the information about the Company, its products and a reference to the fact that the website belongs to the Company Consultant.
19.10. Creation and design of groups in social media
19.10.1. The group or page description shall reflect its affiliation to Siberian Wellness.
The group name must also include Consultant's (group holder) last name, first name and patronymic name (if any), city and Agreement Number. The referral links to the E-shop, website and online registration are allowed.
The group/page name or personal profile shall not include "Siberian Wellness" word collocation, (as well as its transliteration and translation in any other language). Other group names and word collocations conveying ideas of the beauty, healthy lifestyle, network business or Siberia are allowed. The name and description of the group/page or personal profile shall not contain any untrue appeals to join the Company, for example: "employment in Siberian Wellness".
19.10.2. Groups design shall be followed by using corporate style elements.
19.10.3. Remember, that Siberian Wellness products are not intended to diagnose, treat, cure, or prevent any disease. Dietary supplements advertising shall not:
- be presented as the medical products and (or) products possessing healing properties;
- contain references to the concrete cases of recoveries, symptoms relief in course of supplements intake;
- contain expressions of thanks to the private individuals in relation to the supplements intake;
- incite anybody to refuse healthy diet;
- present the supplements benefits by referring to the trials, that are mandatory for the state registration of such supplements, and to use the other trials results in the form of direct recommendations for supplements intake.
19.10.4. It is forbidden to present other companies products together with Siberian Wellness products.
19.10.5. It is forbidden to sell Company products through the group in social media. You can only recommend the products and post referral links. Such comments as "you can purchase this product from me" constitute a violation.
19.10.6. Advertising of Consultants' groups in social networks and paid promotion of personal profiles are allowed only within the social network advertising system where the group or profile was created. An obligatory condition is the observance of the Consultant Standards and Statement of Policies and Procedures requirements Standards regarding the design of the advertised group or profile (paragraph 19.10).
19.10.7. It is not allowed to organize and conduct joint purchases on third-party Internet websites, including on external websites, forums, messengers and social networks.
19.10.8. In case of clause 19 violation, the Company is entitled to apply the sanctions towards Violators described in clause 21, and block them.
Maintaining the business environment and corporate culture in any CSC is an important condition for the Company Consultants success and the Company itself.
20.1. Within the territory of CSC it is prohibited:
20.1.1. To sell and advertise products and services of other companies.
20.1.2. To sell and advertise goods, products, CTM, which are not provided by the Company within the assortment of this country.
20.1.3. To organise duties for the recruitment of potential Clients or Consultants among those who enter CSC.
20.1.4. To make changes to the programme of using the products or business building programme, recommended by their Mentor, upon contacting with Clients or Consultants of other Consultants.
20.1.5. To distribute any rumors that may negatively affect the reputation or the atmosphere among the members of the other Consultant organisation.
20.1.6. To take any actions which result in the Candidate's enrolment into the organisation of Mentor, who did not invite him/her to the Company's business.
20.1.7. To conduct inappropriately towards CSC employees and other Consultants of the Company (including insults, rudeness, temper, coarse language).
20.1.8. To require CSC employees to take activities beyond their official duties.
20.1.9. To disturb public order (talk loudly, to be under influence of drink within CSC, use physical force towards visitors or employees of CSC, and so on).
20.1.10. To eat, drink alcohol, take narcotic and toxic substances within the territory of CSC.
20.1.11. To reserve and book products, Literature, CTM and other accompanying items of the Company.
20.1.12. To interfere with the process of customer and Consultants' service realising by CSC staff.
20.1.13. To violate the schedule of work established in CSC.
20.1.14. To run any medical practice in public places requires state licensing. Therefore, any medical consultations, as well as diagnostics and medical-recreational services, on the territory of the Company Servicing Centers are contrary to the Company's principles and rules, the country's legislation and are prohibited both in CSCs and private enterprises.
20.2. CSCs are considered as the territory of the Company with equal opportunities for all its Consultants. Rules of conduct observation is compulsive for all the Company Consultants.
20.3. In case of clause 20 violation, the Company is entitled to apply the sanctions towards Violators described in clause 21 of present Rules.
21.1. Upon getting information on violation of the Standards and Statement of Policies and Procedures, the Company inspects and requests explanations from a Violator and his/her Mentor.
21.2. If the Consultant does not respond to the Company's request within the specified time or cannot disprove the claim, the decision is made on the basis of the available information.
21.3. According to the inspection results the Company decides to apply sanctions against a Violator and informs him/her as well as his/her Mentor and Leader of his/her organisation about the decision. If the Company does not apply any action after receiving information about violation, it does not presuppose the refusal to apply sanctions upon such violation in the future.
21.4. In case of detecting any actions that entailed material or moral damage to the Clients and/or the Company, the Company has the right to withdraw the permission from the private enterprise to sell the Company's products as well as to unilaterally terminate the cooperation with the Consultant.
21.5. Types of sanctions.
21.5.1. Warning. After first violation by Privileged customer, Consultant, Company may, as per its discretion, give official warning to violator about possible sanctions in case of repeat violations.
21.5.2. Imposing moratorium. Stoppage of current payments of bonus to Consultant and limited access to website of Company for a period up to three months. As per discretion of Company, moratorium period can be extended until time of getting full information about committed violation.
21.5.3. Penalty. Penalty is imposed on Consultant to extent of 1-3 month’s bonus. Penalty is deducted from amounts, supposed to be paid by Company.
21.5.4. Lowering the rank of Consultant, depriving him of qualification.
21.5.5. Consultant's referral link blocking. The measure is applied to violators of the Consultant Standards and Statement of Policies and Procedures who perform advertising and information activities on the Internet while placing ads in advertising auction systems and in social media advertising systems (Yandex.Direct, Google AdWords, MyTarget, Begun, VKontakte, Facebook, Instagram, etc.), including product advertising, recruiting using referral links, and advertising of Consultant's external websites, even if the Consultant Standards and Statement of Policies and Procedures requirements regarding the external website design are met (clause 18.104.22.168). Users who follow blocked referral link are redirected to the Company's website without signs of affiliation with the violator's Agreement.
21.5.6. Termination. Cancellation of Agreement of Consultant and Privileged customer on Company’s initiative.
22.1. The Company is entitled to make additions and changes to the Agreement, Compensation Plan, qualification conditions, Standards and Statement of Policies and Procedures and other rules and regulations, posting the information on the Company's website about the additions and changes or added/corrected text of the Rules and Regulations.
22.2. The Company reserves the right to change the prices of products, points, set discounts on products, hold promotions, change the assortment of products and payment terms. The Company informs about stated changes and promotions by posting information on its website. Besides, this information can be found within the Company Servicing Centres. The Company does not compensate the losses incurred by the introduction of these changes, as well as due to the lack of products in warehouses.
22.3. The Company informs a Consultant about changes and promotions stated in clause 22.2 by sending them informational messages on e-mail address provided during registration in the Company.
22.4. All changes specified in clause 22.2, enter into force on the date specified in the Company's informational message.
22.5. If a Consultant has changed his/her e-mail address, he/she has to notify the Company about it. Otherwise, informational messages sent by the Company to the initial e-mail address will be considered as sent to the right address, and the recipient will be deemed as being notified about any changes.
A Consultant and the Company are aware that Standards and Statement of Policies and Procedures aimed at building long-term relationships and mutually beneficial cooperation. Observation of the Standards and Statement of Policies and Procedures and Agreement conditions means the realisation of all the possibilities provided by the Company!